Get a ticket model
productionTimes holds the machining times computed by the last price calculation: part totals plus a per-service breakdown (cycleTime, programmingTime, setupTime). After PUT /ticket-model/{id} with new production parameters, call this endpoint to read the recalculated times.
/ticket-model/{id}AuthorizationAPI key · headerrequiredThe Incoming Secret value (<secretId>.<random>), with or without a Bearer prefix.
idstringrequiredOK. A missing id returns 200 with an empty body — check for an id in the response.
idintegerTicket model id (read-only, autoassigned)
appIdstringApp id (read-only, autoassigned)
ticketModelSidstringAutogenerated user-friendly id of the ticket model (read-only, autoassigned)
ticketSidstringTicket SID (create-only)
projectSidstringProject SID (create-only)
catalogueModelSidstringCatalogue model SID (read-only, autoassigned)
catalogueModelCustomIdstringCatalogue model custom id (read-only, autoassigned)
modelEndpointobjectObject with url and headers pointing to the model file (create-only; not returned in list/retrieve)
catalogueModelConfigurationIdstringCatalogue model configuration id; when set, production parameters are inherited from the configuration (create-only)
ticketIdstringTarget ticket id (create-only)
ticketCustomIdstringTicket custom id (read-only, autoassigned)
ticketStatestringTicket state: draft, confirmed, template or waiting_for_payment (read-only)
shippingDeadlinestringShipping deadline (ISO date)
quantitynumberQuantity of parts
statusNamestringStatus name
partnerIntegrationNamestringPartner integration name (read-only)
sourceModelNamestringSource model file name (read-only, autoassigned)
sourceModelHeightnumberSource model height (read-only, autoassigned)
sourceModelWidthnumberSource model width (read-only, autoassigned)
sourceModelDepthnumberSource model depth (read-only, autoassigned)
sourceModelVolumenumberSource model volume (read-only, autoassigned)
sourceModelSurfacenumberSource model surface area (read-only, autoassigned)
finalModelNamestringFinal model file name (read-only, autoassigned)
finalModelHeightnumberFinal model height (read-only, autoassigned)
finalModelWidthnumberFinal model width (read-only, autoassigned)
finalModelDepthnumberFinal model depth (read-only, autoassigned)
finalModelVolumenumberFinal model volume (read-only, autoassigned)
finalModelSurfacenumberFinal model surface area (read-only, autoassigned)
serviceJobsobjectMap of service jobId to quantity (read-only, autoassigned)
productionParametersobjectProduction parameter values by name, e.g. Technology, Machine, Material, Resolution, Post Processing Services (array of strings), Curing (object), Water Jetting (object), Colour
productionParameterIdsobjectProduction parameter ids by name: Technology, Machine, Material, Resolution, Post Processing Services (array of ids), Colour
productionTimesobjectMachining times computed by the last price calculation: part totals plus a per-service breakdown.
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cycleTimenumberTotal cycle (processing) time of the part, summed over its services.
programmingTimenumberTotal programming time of the part, summed over its services.
setupTimenumberTotal setup time of the part, summed over its services.
servicesobject[]Per-service breakdown.
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objectidintegerId of the post-processing service.
namestringName of the post-processing service.
cycleTimenumberCycle (processing) time of this service.
programmingTimenumberProgramming time of this service.
setupTimenumberSetup time of this service.
thumbnailUrlstringThumbnail download URL (read-only, autoassigned)
productionCenterstringInternal production center (partner integration) name (create-only; not returned in list/retrieve)
quoteProductionNotestringQuote production note (create-only; not returned in list/retrieve)
customPartIdstringCustom part id specified by user
additionalFilesany[]Additional files attached to the part (read-only)
productionNotestringProduction note (create-only; not returned in list/retrieve)
pricenumberPart price; recalculated on create/update
currencyCodestringCurrency code (read-only)
createdAtstringCreation timestamp (ISO date, read-only, autoassigned)
modelParametersobjectGeometry parameters (x, y, z, width, height, depth, volume, surface, shellsCount, intersections, openEdges, sharpEdges, shrinkWrapVolume, minimisedBoundingBoxVolume, thumbnailEndpoint {url, fileName, header}); a non-empty object bypasses CAD analysis, feature detection and similarity analysis (create-only)
Authentication failed. All causes return this identical response.
codeintegermessagestringtypestringDownstream errors pass through verbatim; x-error-source names the failing service.
codeintegermessagestringtypestring