Update a ticket

PUT/ticket/{id}

Authorization

AuthorizationAPI key · headerrequired

The Incoming Secret value (<secretId>.<random>), with or without a Bearer prefix.

Path parameters

idstringrequired

Request body

application/json

contactEmailstring

Email of the ticket contact person.

customIdstring

Custom ticket id; generated when omitted.

statusNamestring

Name of the ticket status to set.

prioritystring

Ticket priority label.

quotationFormRegionIdinteger

Id of the quotation form region.

additionalFilesobject

Downloadable files to attach, keyed by file name; each value is {url, headers}.

Responses

200

OK. Returns only the id — fetch the full Ticket with the corresponding GET.

idinteger | stringrequired

Id of the updated Ticket.

Show properties

One of:

integer

integer

string

string

401

Authentication failed. All causes return this identical response.

codeinteger

messagestring

typestring

default

Downstream errors pass through verbatim; x-error-source names the failing service.

codeinteger

messagestring

typestring

Try it

Server

Base URLCustom base URLOverrides the selected server when set.

Authorization

API keyRemember on this deviceInclude my values in samples

Parameters

idpath*

Bodyapplication/json

Request body

Request

curl -X PUT 'https://next.amfg.ai/engine-service/public-api/v1/ticket/string' \
  -H 'Authorization: YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{
  "contactEmail": "string",
  "customId": "string",
  "statusName": "string",
  "priority": "string",
  "quotationFormRegionId": 0,
  "additionalFiles": {}
}'

const response = await fetch("https://next.amfg.ai/engine-service/public-api/v1/ticket/string", {
  method: "PUT",
  headers: {
    "Authorization": "YOUR_API_KEY",
    "Content-Type": "application/json"
  },
  body: "{\n  \"contactEmail\": \"string\",\n  \"customId\": \"string\",\n  \"statusName\": \"string\",\n  \"priority\": \"string\",\n  \"quotationFormRegionId\": 0,\n  \"additionalFiles\": {}\n}"
});

import requests

response = requests.put(
    "https://next.amfg.ai/engine-service/public-api/v1/ticket/string",
    headers={
        "Authorization": "YOUR_API_KEY",
        "Content-Type": "application/json"
    },
    data="{\n  \"contactEmail\": \"string\",\n  \"customId\": \"string\",\n  \"statusName\": \"string\",\n  \"priority\": \"string\",\n  \"quotationFormRegionId\": 0,\n  \"additionalFiles\": {}\n}",
)

Response

{
  "id": 0
}

{
  "code": 401,
  "message": "Not Authorized"
}

{
  "code": 0,
  "message": "string",
  "type": "string"
}