Create a ticket

POST/ticket

Authorization

AuthorizationAPI key · headerrequired

The Incoming Secret value (<secretId>.<random>), with or without a Bearer prefix.

Request body

application/json

contactEmailstring

Email of the ticket contact person.

customIdstring

Custom ticket id; generated when omitted.

statusNamestring

Name of the ticket status to set.

prioritystring

Ticket priority label.

quotationFormRegionIdinteger

Id of the quotation form region.

additionalFilesobject

Downloadable files to attach, keyed by file name; each value is {url, headers}.

namestring

Human-readable ticket name.

customerIdinteger

Id of the customer the ticket belongs to.

poNumberstring

Customer purchase order number.

billingAddressobject

Billing address fields for the ticket.

shippingAddressobject

Shipping address fields for the ticket.

deliveryMethodTypestring

Type of the delivery method.

deliveryMethodNamestring

Name of the delivery method.

Responses

200

Created. Returns only the id — fetch the full Ticket with the corresponding GET.

idinteger | stringrequired

Id of the created Ticket.

Show properties

One of:

integer

integer

string

string

401

Authentication failed. All causes return this identical response.

codeinteger

messagestring

typestring

default

Downstream errors pass through verbatim; x-error-source names the failing service.

codeinteger

messagestring

typestring

Try it

Server

Base URLCustom base URLOverrides the selected server when set.

Authorization

API keyRemember on this deviceInclude my values in samples

Bodyapplication/json

Request body

Request

curl -X POST 'https://next.amfg.ai/engine-service/public-api/v1/ticket' \
  -H 'Authorization: YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{
  "contactEmail": "string",
  "customId": "string",
  "statusName": "string",
  "priority": "string",
  "quotationFormRegionId": 0,
  "additionalFiles": {},
  "name": "string",
  "customerId": 0,
  "poNumber": "string",
  "billingAddress": {},
  "shippingAddress": {},
  "deliveryMethodType": "string",
  "deliveryMethodName": "string"
}'

const response = await fetch("https://next.amfg.ai/engine-service/public-api/v1/ticket", {
  method: "POST",
  headers: {
    "Authorization": "YOUR_API_KEY",
    "Content-Type": "application/json"
  },
  body: "{\n  \"contactEmail\": \"string\",\n  \"customId\": \"string\",\n  \"statusName\": \"string\",\n  \"priority\": \"string\",\n  \"quotationFormRegionId\": 0,\n  \"additionalFiles\": {},\n  \"name\": \"string\",\n  \"customerId\": 0,\n  \"poNumber\": \"string\",\n  \"billingAddress\": {},\n  \"shippingAddress\": {},\n  \"deliveryMethodType\": \"string\",\n  \"deliveryMethodName\": \"string\"\n}"
});

import requests

response = requests.post(
    "https://next.amfg.ai/engine-service/public-api/v1/ticket",
    headers={
        "Authorization": "YOUR_API_KEY",
        "Content-Type": "application/json"
    },
    data="{\n  \"contactEmail\": \"string\",\n  \"customId\": \"string\",\n  \"statusName\": \"string\",\n  \"priority\": \"string\",\n  \"quotationFormRegionId\": 0,\n  \"additionalFiles\": {},\n  \"name\": \"string\",\n  \"customerId\": 0,\n  \"poNumber\": \"string\",\n  \"billingAddress\": {},\n  \"shippingAddress\": {},\n  \"deliveryMethodType\": \"string\",\n  \"deliveryMethodName\": \"string\"\n}",
)

Response

{
  "id": 0
}

{
  "code": 401,
  "message": "Not Authorized"
}

{
  "code": 0,
  "message": "string",
  "type": "string"
}